priyanshi.world — all systems operational
uptime 9+ yrs · region toronto-on

Priyanshi Patel

Cloud Platform & Site Reliability Lead

summary

Results-driven Cloud Platform & Site Reliability Engineer with 9+ years architecting, automating, and securing multi-cloud enterprise infrastructure across AWS, GCP, and Azure. AWS 4× certified — including Security Specialty and Solutions Architect Professional — with deep experience in containerization, Terraform-driven Infrastructure as Code, unified observability on Elastic Cloud, and AI-assisted operational automation. Track record of leading zero-downtime migrations, enterprise identity frameworks, and incident management that measurably improves availability.

core technical skills

cloud & infra
AWS (4× certified), Microsoft Azure, Google Cloud (GCP), Terraform Cloud, enterprise cloud migration
devops & automation
Python scripting, Docker, Kubernetes (EKS/GKE), Linux, CI/CD pipelines, AI-driven DevOps / GenAI tooling
identity & security
IAM, Microsoft Entra ID, RBAC, least-privilege access model, cloud security hub
observability & sre
Elastic Cloud (ELK), Datadog, CloudWatch, incident management leadership, SLO/SLI management, runbooks

certifications

experience

Cloud Platform & Site Reliability Lead — AWS/GCP
Jun 2025 — Present
Pinnacle · Toronto, ON
  • Lead end-to-end cloud platform strategy across AWS/GCP, managing tier-1 mission-critical enterprise workloads.
  • Own incident management end to end — full response lifecycles, continuous improvement, and blameless post-mortems — cutting MTTR by 35%.
  • Architected a unified Elastic Cloud (ELK) observability solution for centralized logging, infrastructure monitoring, and proactive anomaly detection.
  • Pioneered AI-driven automation and configuration management with custom Python scripting, removing manual operational work and lifting sprint velocity by 20%.
  • Standardized enterprise IaC via reusable Terraform Cloud modules across Dev, Test, Staging, and Prod.
  • Enforced IAM and Microsoft Entra ID controls — RBAC, least-privilege access, secure service-account authentication.
  • Orchestrated zero-downtime migrations of legacy on-prem workloads to AWS/GCP with strict HA, security, and DR requirements.
Senior Cloud Platform Engineer
Apr 2023 — Jun 2025
Pinnacle · Toronto, ON
  • Designed and built production-grade AWS/GCP infrastructure with Terraform, cutting environment provisioning time by ~60%.
  • Containerized microservices with Docker and ran high-scale deployments on Kubernetes (EKS/GKE), improving deployment reliability.
  • Built and maintained resilient CI/CD pipelines with automated testing, security scanning, and zero-downtime releases.
  • Maintained detailed documentation for infrastructure architecture, deployment procedures, and operational runbooks.
  • Partnered with dev and security teams on cloud governance and cost optimization.
Cloud Platform Engineer
Feb 2022 — Apr 2023
Pinnacle · Toronto, ON
  • Provisioned and managed scalable AWS environments (EC2, S3, RDS, VPC, IAM, CloudFormation) across concurrent engineering projects.
  • Automated operational and infrastructure tasks with Terraform and shell scripting, lowering operational overhead.
  • Monitored system health via CloudWatch, Datadog, and custom dashboards; responded rapidly to on-call alerts.
AWS Associate Cloud Infrastructure Engineer
Apr 2017 — Jan 2022
Eternal Web Pvt Ltd (AWS Consulting Partner) · India
  • Delivered tailored AWS infrastructure solutions and architecture advisory for enterprise consulting clients.
  • Designed multi-tier VPC architectures, secure IAM policies, network security groups, and auto-scaling configurations.
  • Led client-facing AWS Well-Architected Reviews, overseeing remediation for security, performance, and cost gaps.

earlier experience & education

Junior Network Engineer
Netweb Technology, Ahmedabad, India · Sep 2016 — Mar 2017
Bachelor of Engineering — Electrical, Electronics & Communications
Government Engineering College, Gandhinagar, Gujarat, India · 2012 — 2016